Please read these terms carefully before using our services.
These Terms and Conditions ("Terms") govern your use of services provided by Doorbell Barbers LLC ("Doorbell Barbers," "we," "our," or "us"), a Connecticut-based in-home barbershop serving Fairfield County. By booking an appointment, purchasing a gift card, or using our website, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our services or website.
Doorbell Barbers provides professional in-home barbershop services including haircuts, shaves, senior care grooming, sensory-friendly haircuts, and wedding and event grooming. Services are performed by Connecticut-licensed barbers and are available Tuesday through Saturday, 9am to 5pm, within our service area in Fairfield County, CT.
We reserve the right to decline service to any individual at our discretion, including for safety, health, or behavioral reasons.
Results may vary depending on hair type, current condition, and other factors. We will do our best to achieve the desired outcome based on your consultation, but cannot guarantee specific results.
Appointments may be booked online at doorbellbarbers.com/booknow or by email at bookings@doorbellbarbers.com. A booking is confirmed only when full payment has been received.
You are responsible for providing accurate contact information and a service address within our coverage area. Please ensure that an appropriate space is available for the barber upon arrival — a chair in a reasonably well-lit area is sufficient.
We will make every reasonable effort to arrive at your scheduled time. Traffic, prior appointments, or other circumstances may occasionally cause minor delays. We will notify you as soon as possible if a significant delay is anticipated.
Full payment is required at the time of booking to secure your appointment. We accept all major credit cards. Payment is processed securely through our booking platform. Service prices are listed on our website and are subject to change without notice.
Gratuity is not included in service prices and is at the client's discretion. Gift card prices include a suggested gratuity in the total amount.
Memberships are billed monthly. By enrolling in a membership, you authorize recurring charges to your payment method on file. Membership fees are non-refundable once billed for the current month.
We require at least 24 hours notice for cancellations or rescheduling. Cancellations made with less than 24 hours notice may be subject to a cancellation fee of up to 50% of the service price.
No-shows (failure to be present or available at the time of the appointment without prior notice) will be charged the full service price and are non-refundable.
We reserve the right to cancel or reschedule appointments due to illness, emergency, unsafe conditions, or other circumstances beyond our control. In such cases, you will receive a full refund or a rescheduled appointment at no additional charge.
Gift cards are non-refundable but are transferable to another recipient.
For the safety of our clients and barbers, please notify us prior to your appointment if you or anyone in the home is experiencing symptoms of illness. We reserve the right to reschedule appointments in cases where we determine that proceeding would pose a health risk.
Our barbers follow professional sanitation and hygiene protocols in accordance with Connecticut state barbershop licensing requirements.
If a client has any skin conditions, allergies, or medical considerations that may affect the service, it is the client's responsibility to disclose this information prior to or at the time of the appointment.
We take your privacy seriously. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.
All content on the Doorbell Barbers website — including text, graphics, logos, and images — is the property of Doorbell Barbers LLC and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.
To the fullest extent permitted by law, Doorbell Barbers LLC and its employees, contractors, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website.
Our total liability for any claim arising from our services shall not exceed the amount paid for the specific service giving rise to the claim.
These Terms are governed by the laws of the State of Connecticut. Any disputes arising from these Terms or our services shall first be addressed through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Fairfield County, CT, in accordance with the rules of the American Arbitration Association.
You waive any right to participate in a class action lawsuit or class-wide arbitration.
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.
Questions? Email us at bookings@doorbellbarbers.com.